Salem Showroom

Services Provided At Our Salem Location

We offer complete ductless heating and air conditioning services, including the following:

Contact Salem Showroom

    Where to Find Us

    By Appointment Only

    The Heat Pump Store
    1545 Monmouth St
    Independence, OR 97351-1007
    Phone: (503) 606-9165
    Fax: (503) 345-6836

    Locations We Serve From Our Salem Store

    • Keizer
    • Salem
    • Silverton
    • Albany
    • Monmouth
    • Corvallis
    • Tillamook
    • Lincoln City
    • Rockaway Beach

    Driving Directions

    The Heat Pump Store in Salem is located on the south side of Monmouth Street in Independence, OR. We’re across the street from Central High School, next to Ace Hardware. We are by appointment only at this location, so please give us a call to set up a time to stop by and let us show you the benefits of using ductless technology to heat and cool your home!

    From the North: Take OR-99W south. Turn left on Hoffman Road, right onto 16th Street, and then left on Monmouth Street.

    From the East: Head west on Kuebler Boulevard toward Sunnyside Road. Turn left onto Skyline Road and then take a slight right onto Vitae Springs Road. Continue south onto Orville Road. Take a sharp left onto River Road, turn right onto Main Street and then finally take a left on Monmouth.

    From the South: Head north on OR-99 toward Adair Frontage Road. Turn right onto Stapleton Road, left on Talmedge and continue onto 16th Street. Turn right on Monmouth.

    From the East: Head southeast on OR-194 toward Forest Hills Drive. Turn right onto Main Street (signs for Independence/Salem) and continue onto OR-51 (Monmouth Street).

    If you need help finding our store or have a question for us, please don’t hesitate to give us a call!

    Our Preferred Products & Services

    The Heat Pump Store has completed over 10,000 ductless heat pump installs. We sell ductless HVAC systems from the top manufacturers, including Daikin, Mitsubishi, LG, Fujitsu, and Panasonic. We are a Trade Ally of the Energy Trust of Oregon Contractor with a 3-star rating (out of 3 stars) and a Master Installer with the NW Ductless Heat Pump Project.

    Ductless Heat Pump Installation: Whether you need a multi-zone system or a single unit, we can help you select the best equipment and installation option for your home. Our skilled employees will handle all aspects of the installation.

    Air-Cleaning Technology: Ductless heat pumps provide basic air filtration as a standard benefit. We also offer accessory options for superior air cleaning systems that remove dust, pollen, airborne pollutants and allergens in your home.

    Ductless Heat Pump Maintenance: We offer scheduled heat pump maintenance check-ups through our Ductless Care Plan, as well as complete repair services.

    Contractor Assisted “Do-it-Yourself” Ductless Packages: If you are a homeowner with “drills and skills,” our DIY packages are a great way to save money and still qualify for utility rebates and the manufacturer’s warranty.

    Ductless Heat Pump Services near Tillamook, OR

    The Heat Pump Store in Salem also services Tillamook, Oregon, setting the bar for efficient, reliable, and long-lasting ductless heating and cooling solutions. We are proud to service the Salem branch and be an industry leader for ductless technology. Our mission is to provide an excellent experience through single-minded focus on our customers.

    Ductless Heating and Cooling Maintenance & Repair

    Rely on our trained experts next time you need ductless heat pump service. Our technicians are capable of completing a variety of jobs.

    • Don’t wait to claim your local utility rebates for a ductless heat pump installation! Contact us to start the process of an installation.
    • You may prefer our DIY with assistance option if you’re comfortable working on projects yourself. We’ll provide enough to help you successfully complete the job.
    • The key to prolonging the life of your system is regular ductless heat pump maintenance. We’ll inspect everything and make any necessary adjustments.
    • Even the best ductless heating and cooling systems need repair services at some point– we’re there for you at those times.
    • Remove airborne nuisances like mold, bacteria, and pollen using air cleaning technology.

    About Us

    We sell, install, maintain, and repair ultra-efficient, environmentally friendly ductless heating and cooling systems in Salem and surrounding communities. We offer the highest quality ductless heat pump equipment brands coupled with the most skilled Installation Technicians in the HVAC Industry. Our team at the Heat Pump Store is proud to provide comfort and savings to our customers!

    Founded by Jeff and Jan Pratt in 2007, The Heat Pump Store’s first project was a pilot program sponsored by Monmouth Power and Light and the Bonneville Power Administration. This pilot project helped to provide energy efficiency data to regional utility programs.

    Since that time, we’ve been working to provide Salem homeowners with the most innovative and energy-efficient HVAC technology available. We work closely with local utility rebate and tax credit programs to provide our customers with affordable, energy-efficient and environmentally friendly ductless heating and cooling systems.

    Rick Gregg

    Rick Gregg

    Branch Manager

    Rhonda Durham

    Rhonda Durham

    Ductless Specialist

    Todd Hutchens

    Todd Hutchens

    Ductless Specialist

    Chad Coffey

    Chad Coffey


    Coming Soon

    Justin Long


    Coming Soon

    Gerry Parmantier



    Jan Pratt

    Jan Pratt

    Ductless Specialist 

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