It’s a voice from the past – well, 2 years ago anyway. Going through some paperwork today, I found our email correspondence about the back screen on our unit installed at our cabin in Alrington. You were so patient with us as we discovered that someone had incorrectly installed/re-installed the proper screen…. I just wanted you to know that our decision to work with you and put in the heat pump system was a great choice. Our heating bills have been halved and the flexibility of the unit to adjust to the variety of Northwest weather is wonderful. Your involvement with our new system, to make sure we were pleased, was exceptional—thank you again. Hope you are doing well—both personally and professionally.
Frank and Joan