Leading The Ductless Revolution!

We Do Ductless Right

The Heat Pump Store specializes in the sales and installation of ductless heating and air conditioning systems. Ductless Heat Pumps are all we do, and we do them right — the right equipment, the right applications, and the right people!

Our business was founded in 2007 by Jeff and Jan Pratt, and our first work was in Monmouth, Oregon with a pilot program sponsored by the Bonneville Power Administration and Monmouth Power & Light. This pilot project helped provide important energy efficiency data to the regional utility programs. Since 2007, we have grown to serve the Willamette Valley, the Oregon Coast, the Portland Metropolitan Area, Vancouver and SW Washington, Tacoma, WA, Everett, WA, Medford, and Eugene, OR.

The Heat Pump Store works with local utility rebate programs to help make ductless heating and air conditioning systems the smartest choice for home comfort. Let our expert Ductless Sales and Design team introduce you to this efficient and innovative HVAC technology.

  • 10,000
  • Installations
    and counting!

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Why Choose The Heat Pump Store?

Our customers love working with us because we are well qualified and experienced! Here are some other reasons why they choose us for all of their heat pump needs:

  • The Heat Pump Store technicians are factory trained and authorized to install for all the brands we sell.
  • We are a 3D Daikin Dealer.
  • We are a Mitsubishi Dealer.
  • We are a Fujitsu Elite Contractor.
  • We are a Trade Ally of the Energy Trust of Oregon, with a 3 out of 3-star rating.
  • We are an LG Excellence Contractor.

We are Professional, Master Installers

  • We are licensed in Oregon (#177229) and Washington (#HEATPPS892DB).
  • We are “Master Installers” in the NW Ductless Heat Pump Project
  • We are bonded and insured. We take our work seriously and we treat you and your property with respect.

Find out why

we are the best

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We’ve got your back!

  • The Heat Pump Store will install your ductless heat pump in a “best practice” workmanlike manner, consistent with the manufacturer’s installation instructions, and in compliance with local building codes.
  • Your primary warranty for the equipment is with the equipment manufacturer you select. The Heat Pump Store will advocate for appropriate warranty claims on your behalf and coordinate repairs. In most cases, the labor costs associated with warranty repairs are not covered by the equipment manufacturer’s warranty. The Heat Pump Store may have to charge you for making warranty repairs, but we’ll be fair.
  • The installation materials and techniques used by The Heat Pump Store and its sub-contractors are warranted against defect or failure for the length of the manufacturer’s warranty on the equipment. We will stand behind our work for as long as the manufacturer stands behind their equipment.
  • If you need professional and reliable heat pump services, you can rely our team. Call us and schedule an appointment today to experience what makes us the best heat pump service company around!

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