Portland Oregon Ductless Heat Pumps

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Monday - Friday
9:00am - 5:00pm

MEET OUR TEAM

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Kristin Baker-Wicks

Testimonials

Magnificent Crew

★★★★★
5 5 1
Earl and his crew were magnificent- This is the second ductless heat pump I have installed in my home.  This company was far superior  than the other company I dealt with!!! Installation was done in half the time and done correctly. I cant express how satisfied I was. If you are going ductless there is no reason to go with any other company. These folks know all the details and the install crew were beyond pleasant and super competent. Thank you Earl and company! Thank goodness you knew there were still tax credit/REBATES available!! I will never understand why my previous company,four seasons, were ignorant of so much information regarding ways to save me money. The fact that when I pointed this out and the secretarial staff of that company agreed yet the owners refused to call me back and apologize for their ignorance which cost them a sale is beyond me- Thank goodness I found the heat pump store and am WARM AGAIN. Rich J. – Beaverton, OR

Amazing Difference

★★★★★
5 5 1
I want to share my experience with your company. We have a home in Manzanita that had baseboard heat which took a long time to warm the house ( at least a day if we had been gone), never felt warm air and was inefficient and expensive. We scheduled an energy audit by the Tillamook PUD who recommended a ductless heat pump system. I called your company and received a very fast response; Andrew made an assessment, gave me a recommendation of a Diakin brand system and a quote. I researched several brands and agreed to install the Daikin. Andrew and the Heat Pump Store install crew were great, responsive and met every commitment to a smooth install. The difference in heat is amazing; the house is warm in an hour and is very comfortable. Our power bills are significantly lower and we even used the a/c. As a result we installed a unit in our Portland home; working with The Heat Pump Store has been a great experience, good people and great follow up and responsiveness. I have recommended your company to many friends and they are equally satisfied.

Very Impressed

★★★★★
5 5 1
"I recently had a ductless Heat Pump installed in our home by the Heat Pump Store and I have to say that I was very impressed with the whole ordeal. From meeting with Larry, and through the installation process. Let's start with Larry... when he came to our house to quote us on the system he also check out all the possible locations for the units inside and outside. Other so called specialist who came over always told me wherever I thought was a good spot just agreed and said.... Oh no problem that will work.... oh yeah... we can do that. You know... just to write the deal. Larry came over and looked at the locations and was very honest and clear in saying..... that's not going to work there, that spots not good either. It was outside unit mainly. Not just thinking of writing up the order, but thinking of how the installers have to hook up the system, and what I had going on that would be around the unit so that it is going to work properly for years... not just to make me happy. You want someone to basically say... if it were me.....and this was my house....this is what we need to do. Now the install.... The gentleman who came out (ON TIME) and installed the ductless heat pump system was about as good as it gets. If I had any questions while he was working... he would immediately give me his full attention and answer, and explain whatever I was wondering about. Extremely polite. He did a perfect job on the installation and showing me how it works. Even the electrician who came out (ON TIME) was also very polite and answered every question I had and his work was equally as good. So, my experience with the Heat Pump Store was something I felt I had to let anybody know about. I have absolutely no problem referring them to anyone."

Absolutely Awesome

★★★★★
5 5 1
"Everyone at The Heat Pump Store was absolutely awesome throughout the whole process, we could not be happier! Please note: this review was for our Condo in Portland, even though we currently live in California First off, Larry, the ductless specialist was able to come out to our condo within a day of calling to provide a quote. While on site, Larry did a complete review of our unit and discussed our various options. What was really amazing was that Larry provided quote during that first visit and explain it in detail. The quote was **much less expensive** than any other company we had spoken with and yet this company ONLY does Heat Pumps and had more experience with Heat Pumps than any of the other companies we had spoken with. The install was done in a one day and the installers worked late into the night to ensure the job was completed as promised. I was so impressed that the installers treated my condo like it was their condo and took a ton of time to determine the best way to do the install and it looks beautiful, we are so impressed!! Finally, Larry was super responsive throughout the process and responded to emails on weekends and at all hours of the day and night. We just could not be happier with this firm and recommend them to EVERYONE!!"

Savings Wow

★★★★★
5 5 1
"I don't know if you remember us, but he had a heat pump installed in first part of Oct. We are in SE Portland. Wow! What a savings we have noticed just in the first 6 months. From what I have been able to figure out from our bills the savings is around $455 in 6 months and the average KWH per day has dropped an average of 24 KWH per day. I have been able to keep the house a lot warmer than before and I don't turn it down much at night and we have still seen a huge difference in our bill. I am anxious to see how it does through the summer with the cooling being used. I'll have to let you know after the summer when we have had a full year of the Heat Pump. Wish we would have done this sooner!"

Amazed

★★★★★
5 5 1
“The Heat Pump Store installed two 1-ton ductless heat pumps (Mr. Slim FE12s) in our farmhouse near Mt. Hood in 2010. We have been amazed at the year round comfort even though our home is old and not real energy efficient. But now I am TOTALLY AMAZED! The recent cold snap was brutal, but not for our ductless heat pumps! With nighttime temperatures as low as -5F, the main zones of our home never dropped below 70F! I had the wood stove ready to go to back up our heat pumps, but with that kind of comfort in that kind of weather, why bother?”

 

The Heat Pump Store Overall rating: 5 out of 5 based on 6 reviews.